CONTACT

Reach the team.

Sourcing questions, COA requests, fulfillment issues, partnership inquiries.


First stop

Most questions are answered self-serve. Write to us for anything specific to your order, lot, or compound.

  • Lab results
    Vendor HPLC, MS, 1H NMR, Janoshik verification status.
  • Compliance
    RUO posture, age and jurisdiction requirements.

Or write to us.

Operations replies within 1 business day. Compound chemistry questions may take an additional business day if the answer warrants citations.

SUPPORTsupport@kodiac.org
Orders and order status, lot and COA requests, shipping and cold-chain issues, returns, corrections to anything published on this site.
SALESsales@kodiac.org
Wholesale and bulk enquiries, partnership and supply questions, affiliate program questions.

Include your order number or lot ID where you have one. It routes the message to the right desk on the first pass.